Keirsten Williams
Lancaster,OH
Summary
Highly motivated and dedicated worker. Very reliable and great with customer service and scheduling.
Overview
3
3
years of professional experience
Work History
Server
Roosters Wings
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Restaurant Hostess
Roosters Wings
12.2020 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Education
High School Diploma -
Amanda Clearcreek High School
Amanda, OH05.2022
Skills
- Customer Service
- Problem Solving
- Multi Tasking
- Team Player
- Fast Learner
- Very Reliable
- Excellent Attention to Detail
Timeline
Server
Roosters Wings
01.2024 - Current
Restaurant Hostess
Roosters Wings
12.2020 - Current
High School Diploma -
Amanda Clearcreek High School