Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keisha Dehaney

Panama City,FL

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

10
10
years of professional experience

Work History

Cashier

Kohls
09.2022 - 05.2023
  • Running the cash register doing returns and check out items
  • I also help with stocking merchandise

Customer Service Representative

Maximus Federal
09.2016 - 08.2022
  • Enrolled consumers in health coverage, help with family filling out the application and answering general questions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Representative

General Dynamics Corp
09.2017 - 11.2017
  • Enrolling consumers in HealthCare and answering general questions about Health Insurance

Resident Assistant

Provision Living
04.2013 - 07.2015
  • Assisted the elderly with every day living, including assisting them to meals, helping with their personal hygiene, and personal care

Education

High School Diploma -

Haney Technical H.S
Panama City, FL
05-2005

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Proficient in [software]

Timeline

Cashier

Kohls
09.2022 - 05.2023

Customer Service Representative

General Dynamics Corp
09.2017 - 11.2017

Customer Service Representative

Maximus Federal
09.2016 - 08.2022

Resident Assistant

Provision Living
04.2013 - 07.2015

High School Diploma -

Haney Technical H.S
Keisha Dehaney