Keisha Dehaney
Panama City,FL
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
10
10
years of professional experience
Work History
Cashier
Kohls
09.2022 - 05.2023
- Running the cash register doing returns and check out items
- I also help with stocking merchandise
Customer Service Representative
Maximus Federal
09.2016 - 08.2022
- Enrolled consumers in health coverage, help with family filling out the application and answering general questions.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
General Dynamics Corp
09.2017 - 11.2017
- Enrolling consumers in HealthCare and answering general questions about Health Insurance
Resident Assistant
Provision Living
04.2013 - 07.2015
- Assisted the elderly with every day living, including assisting them to meals, helping with their personal hygiene, and personal care
Education
High School Diploma -
Haney Technical H.S
Panama City, FL05-2005
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Proficient in [software]
Timeline
Cashier
Kohls
09.2022 - 05.2023
Customer Service Representative
General Dynamics Corp
09.2017 - 11.2017
Customer Service Representative
Maximus Federal
09.2016 - 08.2022
Resident Assistant
Provision Living
04.2013 - 07.2015
High School Diploma -
Haney Technical H.S
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