Keisha Grainger
Brooklyn,NY
Summary
To obtain a position where I can utilize my interpersonal skills as well as acquire new skills that will allow me to help the company achieve its mission.
Overview
13
13
years of professional experience
Work History
PSE Clerk
United States postal service
12.2015 - 01.2022
- Sort mail for dispatch
- Move bulk mail, and performs other duties as assigned, Deliver packages and mail to businesses and people in towns, cities, and rural areas
- Collect money for postage-due and COD (cash-on-delivery) fees and obtain signed receipts for registered
- Uses portable electronic scanner as instructed
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
Customer Service, Make-up Artist
Honey Cosmetics
05.2012 - 09.2015
- Computerized cash register
- Sell products based on customers’ wants and needs
- Sculpt and shape eyebrows and apply lashes
- Basic to glam make overs
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Prepared skin for makeup application by cleaning, moisturizing and priming
Ramp Agent
Aircraft Service International Inc
09.2008 - 05.2012
- Loaded and unloaded cargo onto and off aircraft
- Operated machines to transfer luggage to and from plane
- Researched and resolved passenger-related issues
- Performed signals to transport aircraft into terminals
Education
GED -
NY VOCATIONAL TRAINING CENTER
Albany, NY02.2005
Skills
- Maintain Equipment
- Purchase Orders
- Post Office Operations
- Retail Sales
- Problem-Solving Skills
- Strong Organization Skills
- Item Scanning
- Customer Satisfaction
- Administrative Support
- Customer Experience
- Database Entry
- Issue Response and Resolution
- Customer Inquiries
Timeline
PSE Clerk
United States postal service
12.2015 - 01.2022
Customer Service, Make-up Artist
Honey Cosmetics
05.2012 - 09.2015
Ramp Agent
Aircraft Service International Inc
09.2008 - 05.2012
GED -
NY VOCATIONAL TRAINING CENTER
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