Results-oriented Manager with over 30 years of experience enhancing productivity and customer service in diverse settings. Skilled in integrating organizational, technical, and business strategies to promote reliability and ethical leadership. Collaborates with cross-functional teams to optimize operations and service delivery while driving team performance and strategic goals through innovative, customer-focused solutions.
Work History
Store Manager
6 Years 4 Months
Malone Home Center | 04.2020 - Current
Managed day-to-day operations to fulfill performance quality and service expectations effectively.
Managed store environment by maintaining cleanliness and organization, fostering a welcoming atmosphere for customers.
Developed strong working relationships with staff, fostering a positive work environment.
Managed monitoring of cash intake and deposit records to uphold financial integrity and minimize errors.
Managed daily cash reconciliations to uphold accuracy in financial reporting and reduce discrepancies.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Managed accounts payable and receivable processed invoices and payments accurately and on time.
Ensured compliance with SOX regulations by implementing effective segregation of duties and maintaining comprehensive documentation of controls.
Facilitated budget development and financial tracking to ensure compliance with established fiscal guidelines and targets.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Developed strong relationships with vendors to negotiate favorable terms, achieving cost savings and timely deliveries.
Store Manager
10 Years 3 Months
Factory Connection | 11.2009 - 02.2020
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Trained and mentored staff, fostering a collaborative and efficient work environment.
HR Training Coordinator
10 Years 8 Months
Wal-Mart Supercenter | 03.1998 - 11.2008
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Completed human resource operational requirements by scheduling and assigning employees.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Improved office efficiency by effectively managing internal communications and correspondence.
Developed and implemented training programs for new associates to enhance operational efficiency.