Keisha Knight
Keyport
Summary
Resourceful allied health professional with a solid background in healthcare settings. Adept in front desk duties, medical records, billing, and procedure scheduling. Effective in handling office and administrative tasks, calendar management, and patient relations.
Overview
7
7
years of professional experience
Work History
Medical Records Specialist
Redefine Healthcare
08.2023 - Current
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
Front Desk Receptionist
Encompass Health Rehabilitation Hospital
07.2022 - Current
- Communicate with outside facilities providing accurate, timely and responsive information.
- Check in new admissions.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Resolved customer problems and complaints.
Surgical Coordinator
Monarch Dermatology
02.2023 - 08.2023
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Educated patients about surgeries and provided treatment plan documentation.
Front Desk Receptionist
Eye Diagnostic and Surgery Center
07.2020 - 02.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Data Entry Clerk
Iron Mountain
04.2018 - 02.2020
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
Education
Associate of Science - Radiology
Brookdale Community College
Lincroft, NJ05-2027
High School Diploma -
Matawan Regional High School
Matawan, NJ06-2011
Skills
- Medical records management
- Insurance verification
- Cash handling
- Data entry efficiency
- HIPAA compliance
- Scheduling
- Health information systems
- Medical billing
Timeline
Medical Records Specialist
Redefine Healthcare
08.2023 - Current
Surgical Coordinator
Monarch Dermatology
02.2023 - 08.2023
Front Desk Receptionist
Encompass Health Rehabilitation Hospital
07.2022 - Current
Front Desk Receptionist
Eye Diagnostic and Surgery Center
07.2020 - 02.2023
Data Entry Clerk
Iron Mountain
04.2018 - 02.2020
Associate of Science - Radiology
Brookdale Community College
High School Diploma -
Matawan Regional High School
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