Keisha Moore
Saginaw
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Wendy's. Excelled in store operations and team management, fostering a culture of continuous improvement. Skilled in health and safety, adept at driving sales through strategic promotional campaigns. Achievements include recruiting talented individuals and leading by example to motivate and engage teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Leader
Speedway Gas Station
09.2024 - Current
- Recruited and hired talented individuals bringing depth and experience to organization.
- Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
- Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
- Encouraged proactive problem-solving through strong interpersonal relationships.
- Trained staff to enhance professional skills and deliver optimal performance.
Manager
Wendy's
04.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Crew Leader
Wendy's
04.2019 - Current
- Trained employees in time management and proper ways to complete job duties.
Education
Diploma -
Saginaw High School
3100 Webber St06.2005
Skills
- Customer relationships
- Store operations
- Health and safety
- Team management
- Store maintenance
Certification
Serve safe certified
Timeline
Assistant Store Leader
Speedway Gas Station
09.2024 - Current
Manager
Wendy's
04.2019 - Current
Crew Leader
Wendy's
04.2019 - Current
Diploma -
Saginaw High School
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