Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keisha Storm

Evadale

Summary

Dynamic Pharmacy Technician with proven expertise at Mauriceville Family Pharmacy, excelling in medication dispensing and insurance billing. Recognized for optimizing workflow and enhancing patient confidentiality through HIPAA compliance. Adept at problem-solving and collaborating with healthcare providers to resolve discrepancies, ensuring accurate and timely prescription fulfillment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Mauriceville Family Pharmacy
03.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Pharmacy Technician

Kings Pharmacy
02.2018 - 03.2023
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Managed medication inventory, ensuring availability of all necessary drugs.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

Education

High School Diploma -

Evadale High School
Evadale, TX
05-1997

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Medication dispensing
  • Prescription filling
  • Pharmaceutical calculations
  • OTC recommendations
  • Ordering and stocking medications
  • Troubleshooting malfunctioning equipment

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Mauriceville Family Pharmacy
03.2023 - Current

Pharmacy Technician

Kings Pharmacy
02.2018 - 03.2023

High School Diploma -

Evadale High School

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Keisha Storm