Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keishaun Lombardo

Hempstead,NY

Summary

Dynamic sales associate with proven customer service and problem-solving skills at Walmart. Enhanced customer satisfaction through effective communication and relationship-building, while efficiently managing cash transactions. Experienced package handler at LaserShip, improving efficiency and reducing damage rates through meticulous attention to detail and teamwork. Committed to delivering exceptional results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Sales Associate

Walmart
06.2022 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Package Handler

LaserShip
03.2021 - 07.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Education

Hempstead High School
Hempstead, NY
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Walmart
06.2022 - 04.2025

Package Handler

LaserShip
03.2021 - 07.2024

Hempstead High School

Similar Profiles

CREATE PROFILE