Keishia Persley
4021 Northgate Drive
Summary
Driven Store Manager with a proven track record at Forever21, adept in customer relations and store operations. Excelled in problem-solving, boosting customer satisfaction, and mentoring teams to exceed sales targets. Skilled in multitasking and organization, ensuring seamless store functionality. Achievements include enhancing training processes, significantly improving team efficiency and performance.
Overview
3
3
years of professional experience
Work History
Store Manager
Forever21
07.2023 - Current
Inventory control:
Oversees stock levels, ordering new merchandise, and managing inventory to prevent shortages or
Sales focus:
Sets sales targets, monitors sales performance, and implements strategies to maximize
Leadership role:
Manages a team of employees, including hiring, training, scheduling, and performance evaluation.
Streamlined operations overseeing the handling and comping of 3.5 million dollars.
Store Manager
Forever21
09.2021 - 07.2023
- Directed and motivated a team of over 50 employees to achieve operational excellence and meet performance goals.
Education
Associate Of Applied Science - Multimedia
ITT Technical Institute
Richardson, TX06.2007
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
Timeline
Store Manager
Forever21
07.2023 - Current
Store Manager
Forever21
09.2021 - 07.2023
Associate Of Applied Science - Multimedia
ITT Technical Institute
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