Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Boykins

Pulaski,TN

Summary

Results-driven professional with extensive experience in operational management and customer service at Boykins Cleaners. Expertise in financial planning and strategic project execution, leading to improved team performance and increased revenue. Committed to building strong relationships and executing effective marketing strategies to meet business goals.

Overview

4
4
years of professional experience

Work History

Owner

Boykins Cleaners
Pulaski, TN
02.2021 - Current
  • Managed daily operations of dry cleaning facility to ensure seamless service delivery.
  • Supervised staff to maintain high standards of customer service and satisfaction.
  • Coordinated scheduling to optimize workflow and meet staffing requirements.
  • Developed and executed marketing strategies to attract new customers and drive revenue.
  • Implemented training programs for new employees on best practices and operational procedures.
  • Resolved customer complaints promptly to foster loyalty and enhance satisfaction.
  • Oversaw budgeting and financial management, ensuring compliance with regulations.
  • Identified growth opportunities through strategic planning and market analysis.

Maintenance Supervisor

Pilot Travel Centers
Cornersville, Tennessee
01.2025 - 07.2025
  • Supervised maintenance activities to ensure facility cleanliness and safety standards.
  • Operated tools and equipment for routine maintenance tasks efficiently.
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries, providing tailored recommendations.
  • Maintained organized checkout area to enhance overall customer experience.
  • Resolved customer complaints promptly to uphold satisfaction levels.
  • Monitored stock levels and reported discrepancies to management for action.
  • Collaborated with team members to manage inventory effectively, supporting operational goals.

Delivery Driver

Amazon Prime
Nashville , TN
01.2022 - 12.2024
  • Efficiently delivered packages using handheld scanning devices to track deliveries.
  • Managed delivery schedules to ensure timely arrivals at destinations.
  • Navigated routes while adhering to safety and traffic regulations.
  • Transported items safely to prevent damage or loss during transit.
  • Communicated with dispatch to report delivery status and address issues.
  • Maintained vehicle cleanliness and performed basic maintenance checks.
  • Assisted with sorting and loading packages for optimized delivery routes.
  • Drove safely in all weather conditions, including rain and snow.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.

Education

High School Diploma -

Giles County High
Pulaski, TN
05-1999

Skills

  • Operational management
  • Financial planning
  • Customer service and support
  • Marketing strategy and execution
  • Staff training and development
  • Inventory control
  • Problem solving and analysis
  • Communication skills
  • Decision making and judgment
  • Strategic project planning
  • Time management and prioritization
  • Complaint resolution and handling
  • Team leadership and collaboration
  • Sales management and strategy
  • Relationship building and networking
  • Business marketing strategies
  • Sales leadership and coaching
  • Value proposition development
  • Project life cycle management
  • Cash flow optimization techniques
  • Competitive analysis and research

Timeline

Maintenance Supervisor

Pilot Travel Centers
01.2025 - 07.2025

Delivery Driver

Amazon Prime
01.2022 - 12.2024

Owner

Boykins Cleaners
02.2021 - Current

High School Diploma -

Giles County High

Similar Profiles

CREATE PROFILE