Summary
Work History
Education
Skills
Timeline
Generic

Keith Cavallotti

Scranton,PA

Summary

Excelling in customer relationship building and sales strategy development. Spearheaded initiatives that significantly boosted sales through expert customer care and strategic networking. Skilled in staff training and sales management, fostering team success and achieving financial responsibility at Pop It! Jackets and Accessories. Owned and operated Pop it! Jackets and Accessories successfully for 12 years while handling all major duties of running the business from day to day operations, to financial responsibilities and beyond.

Work History

Salesperson

Prudential Financial
  • Worked to build relationships with clients and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Store Manager/owner

Pop It! Jackets and Accessories
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Education

Bachelors - Business Administration

Wilkes University
Wilkes-barre, PA

Skills

  • Customer service
  • Customer care
  • Customer relationship building
  • Networking
  • Sales strategy development
  • Sales management
  • Social selling
  • Account management
  • Product and service knowledge
  • Interpersonal communication skills
  • Time management
  • Staff training

Timeline

Salesperson

Prudential Financial

Store Manager/owner

Pop It! Jackets and Accessories

Bachelors - Business Administration

Wilkes University

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Keith Cavallotti