Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Keith C. Gagnon

Barnstead

Summary

Sales Consultant with extensive experience at Southern Glazer's Wine and Spirits, specializing in customer relationship management and visual merchandising. Achieved significant market expansion by establishing new distribution channels and executing compelling sales presentations. Focused on improving customer satisfaction through strategic follow-up and market analysis.

Overview

28
28
years of professional experience

Work History

Sales Consultant

Southern Glazer's Wine and Spirits
Concord
01.2016 - 01.2024
  • Cultivated strong relationships with account managers to drive sales initiatives and collaboration.
  • Secured new distribution channels, significantly expanding market reach.
  • Conducted monthly sales presentations across all accounts to achieve targets.
  • Constructed and merchandised displays to maximize product visibility.
  • Facilitated timely product transfers, ensuring availability across multiple locations.
  • Utilized Compass software for efficient management of account and warehouse inventories.
  • Identified areas of improvement within existing processes and procedures.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Monitored competitor activity and pricing strategies to adjust accordingly.

Sales Consultant

Southern Wine and Spirits
Concord
01.2005 - 01.2016
  • Build relationships and consult with account managers
  • Build and merchandise displays
  • Sell in new distribution
  • Transfer product

Sales Consultant

United Beverages Inc.
Concord
05.2000 - 01.2005
  • Build relationships and consult with account managers
  • Build and merchandise displays
  • Sell in new distribution
  • Transfer product

Assistant Manager

N.H. State Liquor Store
Hudson
08.1999 - 04.2000
  • Setting up displays.
  • Helping customers with wine and spirit decisions.
  • Received wine and spirit certificates from attending seminars.
  • Responsible for performing all managerial duties.

Laborer/Clerk

N.H. State Liquor Store
Hooksett
08.1995 - 07.1999

Education

Marketing 1 & 2, Business Management, Accounting 1 & 2

N.H. Technical College
Manchester, NH
01.1998

Skills

  • Customer relationship management
  • Sales presentations
  • Inventory management
  • Visual merchandising
  • Market analysis
  • Data analysis
  • Product knowledge
  • Team collaboration
  • Customer follow-up
  • Territory management
  • Territory sales

References

Available upon request

Accomplishments

  • Part of a 5 person team that won 6 Golden Bar awards . This is a nation wide award for selling Diageo brands.
  • Won first place in quarterly Best Practices awards for Moet Hennessy and Diageo 4 times in the last 3 years.
  • Won Sales man of the quarter several times.
  • Won sales incentive trips to Mexico, Napa Valley , Las Vegas and a Super Bowl.

Timeline

Sales Consultant

Southern Glazer's Wine and Spirits
01.2016 - 01.2024

Sales Consultant

Southern Wine and Spirits
01.2005 - 01.2016

Sales Consultant

United Beverages Inc.
05.2000 - 01.2005

Assistant Manager

N.H. State Liquor Store
08.1999 - 04.2000

Laborer/Clerk

N.H. State Liquor Store
08.1995 - 07.1999

Marketing 1 & 2, Business Management, Accounting 1 & 2

N.H. Technical College