Keith D Barnwell
Fairburn,GA
Summary
Strategic Planning/Process Management/Team Building & Development. An accomplished Operations Manager with 18+ years of dedicated service for a world leader in shipping and logistics, the last 4 years as an operations manager of various operating entities throughout the South Atlantic region. A strategic planner who implements solutions to continuously improve processes, drive revenue growth, and reduce cost. An effective communicator and respected leader who strengthen teams and maximize the workforce through continuous training, mentorship, and incentives in order to inspire professional excellence and consistently achieve long and short-term organizational objectives.
Overview
9
9
years of professional experience
Work History
Package Operations Manager
United Parcel Service
01.2023 - Current
- Company Overview: World leader in shipping and logistics
- Website: www.ups.com
- Manage operations including 5-10 management employees, 100-350 non-exempt employees, 3 facilities with an annual responsibility of $2.5M
- Lead a team to make strategic cost-effective logistic route plans that increases revenue growth at operating cost reductions, increasing rank on the corporate balanced scorecard from #56 to #5 nationwide
- Ensure operational compliance with county, state is maintained as well as UPS procedures and regulations
- Optimize cross-functional team building by conducting team and individual head-to-head meetings to ensure management team can handle greater responsibility, boosting morale, teaching personal accountability, and eliminating ineffective members
- Analyze non-exempt employee performance and discipline channels to identify repeated employee conduct that requires behavior and process changes, continuous on-job educational training, and corrective actions in a union environment
- World leader in shipping and logistics
- Website: www.ups.com
Freight Forwarding Operations Manager
United Parcel Service
01.2020 - 01.2023
- Company Overview: World leader in shipping and logistics
- Website: www.ups.com
- Manage facility profit and loss processes, ensure proper staffing and expense controls (operating and staff costs)
- Monitor and manage purchases (e.g
- Fuel, maintenance, supplies, etc.) and evaluate/create staffing plans reduce hourly staff overtime
- Identify synergies among service center and gateway operations to promote integration, improve operating leverage, reduce responsibility overlaps to control costs
- Manage the processing of inbound TL, LTL and ocean freight
- Plan outbound domestic and international freight shipments and ensure governmental regulations and compliance measurements are met and adhered to
- Monitor and ensure safety compliance along with conducting facility and equipment safety audits
- Ensure each employee annual safety training is completely timely each month in 12 month rolling calendar
- World leader in shipping and logistics
- Website: www.ups.com
Business Manager
United Parcel Service
01.2016 - 01.2020
- Company Overview: World leader in shipping and logistics
- Website: www.ups.com
- Primarily responsible for meeting operational business requirements including safety, quality, and production goals
- Managed the daily activities of Package Center Operations including meeting service commitments and improving center performance, while engage external customers
- Direct and manage workforce of both exempt and non-exempt employees within union environment, while working with on-road and inside building responsibilities
- Utilized project management, facilitation, and communication expertise simultaneously serving as a primary contact daily, monthly and yearly required metrics
- Analyzed employee performance and discipline channels to identify repeated employee conduct that require behavior and process changes, continuous on-job educational training, and corrective actions
- World leader in shipping and logistics
- Website: www.ups.com
Education
Bachelor of Science - Business Administration
The University Of Southern Mississippi
Hattiesburg, MS05-2000
Skills
- Effective Communication Skills
- Union and Non-Union Labor Experience
- Health & Safety Compliance
- Staff Development and Mentorship
- Continuous Improvement Planning
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Websites
Affiliations
- Heatherwood Manor Home Association - Board of Directors/ President
- Omega Psi Phi Fraternity Incorporated -Financial Member
Timeline
Package Operations Manager
United Parcel Service
01.2023 - Current
Freight Forwarding Operations Manager
United Parcel Service
01.2020 - 01.2023
Business Manager
United Parcel Service
01.2016 - 01.2020
Bachelor of Science - Business Administration
The University Of Southern Mississippi
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