Keith Henrickson
Cave Creek,AZ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Salesman
Desert Life RV
Quartzsite, AZ
08.2022 - Current
- Promoted and sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Salesman
Anthem RV
New River, AZ
09.2014 - 08.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Education
High School -
Mclintock H.S.
Tempe, AZ05.1987
Skills
- Client Presentations
- Business Development
- Client Rapport-Building
- Sales and Marketing Strategy
- Installation Requirements
- Critical Thinking
- Inquiry Response
- Client Needs Assessment
- Telephone Support
- Overcoming Objections
- Client Contact
Additional Information
Outside of working I enjoy roping and being a member of the Verde Vaqueros which is a non profit organization for The Boys and Girls Club.
Timeline
Salesman
Desert Life RV
08.2022 - Current
Salesman
Anthem RV
09.2014 - 08.2022
High School -
Mclintock H.S.