Keith Kodama
Honolulu,HI
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Tonkatsu Ginza Bairin. Proven ability to enhance guest engagement and implement efficient table turnover strategies, ensuring high-quality service in fast-paced environments. Skilled in cash handling and adept at training new staff to uphold service excellence.
Overview
11
11
years of professional experience
Work History
Server
Tonkatsu Ginza Bairin
Honolulu, HI
09.2021 - 10.2025
- Effectively handled customer inquiries and resolved issues promptly.
- Adapted quickly to changing priorities during peak service hours.
- Supported management by implementing efficient table turnover strategies.
- Monitored inventory levels and communicated needs to management regularly.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Eggs N Things
Honolulu, HI
09.2014 - 03.2020
- Maintained cleanliness and organization of dining area and tables.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Provided excellent customer service in fast-paced dining environment.
Education
High School Diploma -
Pearl City Highschool
Pearl City, HI2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Japanese
Native or Bilingual
Timeline
Server
Tonkatsu Ginza Bairin
09.2021 - 10.2025
Server
Eggs N Things
09.2014 - 03.2020
High School Diploma -
Pearl City Highschool