Keith Kodama
Honolulu,HI
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Tonkatsu Ginza Bairin. Proven ability to enhance guest engagement and implement efficient table turnover strategies, ensuring high-quality service in fast-paced environments. Skilled in cash handling and adept at training new staff to uphold service excellence.
Overview
11
11
years of professional experience
Work History
Server
Tonkatsu Ginza Bairin
09.2021 - 10.2025
- Effectively handled customer inquiries and resolved issues promptly.
- Adapted quickly to changing priorities during peak service hours.
- Supported management by implementing efficient table turnover strategies.
- Monitored inventory levels and communicated needs to management regularly.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Eggs N Things
09.2014 - 03.2020
- Maintained cleanliness and organization of dining area and tables.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Provided excellent customer service in fast-paced dining environment.
Education
High School Diploma -
Pearl City Highschool
Pearl City, HI2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Japanese
Native or Bilingual
Timeline
Server
Tonkatsu Ginza Bairin
09.2021 - 10.2025
Server
Eggs N Things
09.2014 - 03.2020
High School Diploma -
Pearl City Highschool