Keith Kruse
New Richmond,WI
Summary
Dynamic Sales Associate with a proven track record in delivering exceptional customer service and enhancing client satisfaction. Skilled in relationship building and problem-solving, aiming to drive sales growth and improve team efficiency.
Detail-oriented Sales Associate with over 6 years of experience in customer engagement and sales transactions. Expertise in training staff, analyzing market trends, and leading initiatives to optimize processes. Committed to fostering strong client relationships and achieving sales targets.
Experienced and adaptable Sales Associate recognized for outstanding customer service and sales expertise. Proven ability to streamline processes and enhance team performance, dedicated to driving revenue growth through effective relationship management.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
17
17
years of professional experience
Work History
Sales Associate
Siemens Building Technologies
Shoreview, MN
06.2019 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Processed sales transactions accurately, ensuring compliance with company policies.
- Assisted in product demonstrations, effectively showcasing features and benefits to clients.
- Trained new staff on sales techniques and customer engagement strategies.
- Collaborated with cross-functional teams to optimize inventory management processes.
- Developed and maintained strong relationships with key accounts for repeat business.
- Analyzed market trends to inform sales strategies and promotional activities.
- Led initiatives to streamline sales processes, improving overall team efficiency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Service Account Engineer
Siemens Building Technologies
Shoreview, MN
06.2009 - 06.2019
- Designed and implemented building automation systems to enhance energy efficiency.
- Led cross-functional teams in project execution, ensuring adherence to timelines and quality standards.
- Managed SAP service contract and service project costs.
- Project managed service jobs responsible for financials throughout the overall job.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Improved client satisfaction with detailed progress reports and proactive communication during project execution phases.
- Negotiated with suppliers to secure high-quality materials at cost-effective prices.
- Coordinated with suppliers to secure high-quality materials, negotiating favorable terms that led to reduction in project costs.
Education
Associate of Science - Computer And Information Systems
Chippewa Valley Technical College
Eau Claire, WI05-2000
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Sales expertise
- POS system operation
Timeline
Sales Associate
Siemens Building Technologies
06.2019 - Current
Service Account Engineer
Siemens Building Technologies
06.2009 - 06.2019
Associate of Science - Computer And Information Systems
Chippewa Valley Technical College