Keith Tinsley
Tampa,FL
Summary
Driven by a ‘customer first’-focused approach, I leveraged my problem-solving skills and customer service expertise at Hot Topic and Finsihline to enhance store visual appeal and foster customer loyalty. Promoted to Retail Keyholder at Rue21, I significantly contribute to maintaining a positive environment for both the customers and my coworkers.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hot Topic
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
FinishLine
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise/sneakers
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy
- Handled sensoring and stocking clothes as well as displayed them
Retail Keyholder
Rue21
08.2022 - 05.2024
- Originally a sales associate promoted to a key-holder in November of 2023
- Performed category maintenance by rotating products according to company product rotation policy.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Utilized product information and sampling to educate customers and assist in product selections.
- Handled with customer service tasks such as returns, price overrides, coupon acceptance, etc.
Education
Associate Of Arts And Sciences - Psychology
Hillsborough Community College
Tampa, FLSkills
- Customer Service
- Collaboration
- Time Management
- Problem-solving skills
Languages
Spanish
Limited Working
Timeline
Sales Associate
Hot Topic
08.2024 - Current
Sales Associate
FinishLine
02.2024 - Current
Retail Keyholder
Rue21
08.2022 - 05.2024
Associate Of Arts And Sciences - Psychology
Hillsborough Community College
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