Keith Turner
Longview
Summary
Dynamic sales professional with a proven track record excelling in relationship building and territory management. Achieved significant sales growth by tailoring solutions to client needs and fostering loyalty. Adept at problem-solving and customer-focused service, driving repeat business and enhancing satisfaction. Motivated team player committed to continuous improvement and professional growth.
Overview
21
21
years of professional experience
Work History
Outside Sales Representative
Elite Supply Partners
Longview, TX
07.2024 - Current
- Developed and maintained relationships with key clients to drive sales growth.
- Identified customer needs and tailored solutions to meet specific requirements.
- Managed territory accounts, consistently following up on leads and closing sales opportunities.
- Established new accounts through cold calling and personal visits to potential customers.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Inside Sales Representative
Jet Specialty, Inc.
Longview, TX
10.2022 - 07.2024
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Provided exceptional customer support, addressing inquiries and resolving issues promptly.
- Managed customer inquiries through various communication channels, ensuring timely responses and resolution.
- Developed and maintained relationships with clients to enhance satisfaction and retention rates.
Manager
Arcadia Oilfield Supply
Mansfield, LA
04.2018 - 10.2022
- Led operational teams to ensure timely delivery of oilfield supplies.
- Developed and implemented inventory management systems to optimize stock levels.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Branch Manager
Fastenal
Longview, TX
02.2016 - 04.2018
- Directed daily operations to ensure efficient branch functionality and customer satisfaction.
- Trained and mentored team members, fostering a culture of continuous improvement and professional growth.
- Established strong relationships with customers to drive repeat business and enhance service quality.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Owner/Operator
TSI Flow Products
Kilgore, TX
11.2004 - 07.2013
- Developed operational strategies to optimize workflow efficiency across all departments.
- Managed inventory systems, ensuring timely replenishment and accurate tracking of materials.
- Trained and mentored staff on safety protocols and best practices for equipment handling.
- Implemented cost-saving measures that enhanced profitability without compromising quality standards.
- Established strong relationships with suppliers to negotiate favorable terms and conditions.
- Managed day-to-day business operations.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Education
High School Diploma -
Sabine
Liberty City, TXSkills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Customer service
- Sales management
- Territory management
- Positive outlook
- Customer focused-service
- Client relationship development
- Approachable
Timeline
Outside Sales Representative
Elite Supply Partners
07.2024 - Current
Inside Sales Representative
Jet Specialty, Inc.
10.2022 - 07.2024
Manager
Arcadia Oilfield Supply
04.2018 - 10.2022
Branch Manager
Fastenal
02.2016 - 04.2018
Owner/Operator
TSI Flow Products
11.2004 - 07.2013
High School Diploma -
Sabine