Keith Yingling
Glendale,AZ
Summary
Proficient operations professional with extensive experience managing operations in stressful environments. Successful at cultivating results-driven culture and motivating employees to continuously boost company results. Expertise includes investigations and oversight, medical compliance, logistics, best practices implementation and company-wide policy development.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Chief Operations Officer
Medicine Man Inc.
Phoenix, AZ
05.2023 - Current
- Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
- Acted as a primary liaison between the company and external stakeholders.
- Ensured all operations complied with legal and regulatory requirements.
Lead Instructor
Academy of Emergency Arts
Phoenix, AZ
03.2022 - Current
- Encouraged students to participate in activities that promoted critical thinking skills.
- Evaluated student's work, providing constructive feedback and guidance as needed.
- Utilized various assessment methods, including formative and summative assessments, to gauge student understanding of material being taught.
- Coordinated with other instructors to create a cohesive learning environment.
Public Safety Diver Instructor
PADI/SDI/ERDI/SSI
Phoenix, AZ
11.2017 - Current
- Operated specialized tools such as sonar systems and remote-operated vehicles.
- Recovered objects from underwater crime scenes using lift bags or grappling hooks.
- Performed search and recovery operations in hazardous environments.
- Trained new divers on proper use of equipment and safety protocols.
Vice President
NADDI
Phoenix, AZ
06.2017 - Current
- Developed and executed strategic plans to support the vision of the organization.
- Reviewed reports from functional areas to assess progress towards organizational goals.
- Ensured compliance with applicable laws and regulations related to operations activities.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
Clinical Director
Arizona IV Medics
Phoenix, AZ
02.2022 - 04.2023
- Managed the day-to-day operations of a multi-disciplinary team.
- Evaluated clinical staff performance through regular meetings and assessments.
- Ensured compliance with all state and federal regulations related to clinical services.
- Ensured that all employees had appropriate training before working with patients.
Police Officer, Detective
Phoenix Police Department
Phoenix, AZ
01.1997 - 02.2022
- Investigated cases involving possession, manufacture, and distribution of controlled substances.
- Utilized advanced investigative techniques such as wiretapping and electronic tracking devices.
- Participated in regular training sessions on topics such as search warrant procedures, drug identification, interview techniques, and courtroom testimony preparation.
- Performed undercover work in person or through remote communications.
- Explored prescription drug fraud and forgeries leads.
Education
Some College (No Degree) - Psychology
Northern Arizona University
Flagstaff, AZSkills
- Human Resources
- Multi-site operations
- Staff Development
- Crisis Management
- Operations Management
- Process Improvement
Certification
- Public Safety Diver/Search and Recovery Instructor (PADI, SDI, ERDI, SSI)
- NAEMT Instructor: TCCC, TECC, LEFR
- AHA Instructor: ACLS, PALS, PEARS, BLS
- Paramedic (NRP, CEP)
- Dive Medic Technician (NBDHMT)
- Greyshirt Paramedic (Team Rubicon)
- FCC Element 2 Amateur Radio Operator
Languages
Spanish
Professional
References
References available upon request.
Timeline
Chief Operations Officer
Medicine Man Inc.
05.2023 - Current
Lead Instructor
Academy of Emergency Arts
03.2022 - Current
Clinical Director
Arizona IV Medics
02.2022 - 04.2023
Public Safety Diver Instructor
PADI/SDI/ERDI/SSI
11.2017 - Current
Vice President
NADDI
06.2017 - Current
Police Officer, Detective
Phoenix Police Department
01.1997 - 02.2022
Some College (No Degree) - Psychology
Northern Arizona University
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