Keitha Gann

Scheduled appointments effectively.

Managed patient admission process.

Verified insurance coverage for copays and deductibles.

Handled transactions using cash, card, and check methods.

Perform nightly end-of-day procedures.

Secured premises by locking doors and setting alarms.

Completed organization of records.

Coordinated the submission of refill requests on patients' behalf.

• Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
• Organized and cleaned front desk space, contributing to a positive client experience.
• Demonstrated utmost professionalism handling sensitive customer information, ensuring privacy and confidentiality.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Managed scheduling of trucks for load collection from third-party partners.
• Managed comprehensive payroll and handled significant portions of tax preparation.
• Compiled necessary data for drivers' dispatch to ready vehicles.
• Managed procurement of truck and towing parts.

• Reviewed and processed credit applications to determine loan eligibility.
• Finalized loan process by disclosing all necessary information before closure.
• Processed and scanned finalized loans for record keeping.
• Ensured all folders are properly filed.
• Contacted overdue accounts daily.
• Ensure accurate and timely night deposit transactions.

• Analyzed payday loan and title pawn applications to determine eligibility.
• Processed legal claims on titles.
• Reached out to overdue accounts.
• Ensured accurate tracking and management of daily financial transactions.
• Made end-of-day financial deposits into the night drop at bank.
• Organized and filed folders on a daily basis.