Summary
Overview
Work History
Education
Skills
Timeline
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Keiwanna Lynch

California City,California

Summary

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Highly resourceful public relations strategist with 10+ years of experience. Instrumental in overseeing multi-venues

Overview

13
13
years of professional experience

Work History

Store Worker

EDWARDS COMMISSARY
Edwards, CA
06.2021 - Current
  • Accomplishments and Related Skills:
  • Store Worker, you will receive supplies, equipment and perishable, semi-perishable and non-perishable resale items in the receiving area of the commissary
  • Use a pallet jack or other similar device to remove items from the truck or van; verify shipments by checking shipping documents, reporting discrepancies and damage
  • Place clearly identified stock inappropriate temporary or permanent storage locations
  • Replenish depleted stock with incoming items or by obtaining stock from storage area and transporting to shelving or display area
  • Affix selling price labels generated by computers in a neat and orderly manner, rotating on a basis of age and freshness of stock
  • Clean up broken and spilled items, clean any item(s) in display cases that require cleaning prior to stocking
  • Clean shelves/display areas on a regular basis
  • Perform all sanitation tasks in accordance with DeCA directives
  • May be required to perform Sales Store Checker duties, be able to operate an electronic check-out system.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Managed pricing issues, removal of damaged products and placing special orders for customers.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 25 pounds.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.

Daytime Stocker

PERKINS AND ASSOCIATES
Edwards, CA
10.2017 - 05.2021
  • Accomplishments and Related Skills:
  • Performs stock replenishment of merchandise that has been depleted from the day’s sales
  • General stocking procedure is completed as rapidly and efficiently as possible to allow the custodians sufficient time to begin their cleanup
  • Generally, all stocking will perform after store closing
  • Day stockers will be proficient in the stocking tasks; Repair of labels, placement of merchandise on shelves, excess stock (overwrites), expired code dates, cleaning and dusting shelf areas, facing and fronting, returning merchandise, disposal of waste materials, universal product code UPC, cutting open cases of merchandise, re-stock requirement, merchandise rotation, methods of stocking, stocking criteria, not-in- stock(NIS), disposal of cardboard, damaged items, partial case stocking, cleaning shelf area
  • Secondary duty may be request and granted once you have become proficient in the general shelf stocking duties: the movement of merchandise to shelf, sorting and segregating FDS, building Mass displays, laying out merchandise, pulling FDS merchandise, Work displaced merchandise
  • Warehouse/FDS employee performs the contract requirements of the receiving/ storage / holding area function by off loading trucks ,forklift license
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Checked packages and merchandise for damage and notified vendors.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Consistently lifted materials weighing as much as 25 or more pounds.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Unloaded daily delivery trucks using equipment such as forklift and electric power jack to quickly remove and stage products.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Food Service Manager

THE EXCHANGE AAFES
Edwards, CA
03.2009 - 02.2018
  • Accomplishments and Related Skills:
  • Act with integrity, honesty and knowledge that promote the culture value and mission of the Exchange
  • Delivers legendry customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
  • Discovers and respond to customer needs
  • Assist with new partner training positively reinforce successful performance and gives respectful and encouraging coaching needed
  • Manage change machines ensuring proper amounts of cash and coins are available
  • Maintains safe and clean working environment utilizing organizational guidelines
  • Ability to interpret and carry out oral and written instructions and request clarification when needed
  • Cash Greeted customers: performed required identification checks; entered customer purchase in a computerized cash register; processed payments; and counted back change
  • Maintained error free accountability for more that $25,000 in cash and controlled inventory items
  • Performed periodic shelf-stocking throughout each shift
  • Assisted Supervisor/Management staff with inventory and stock control functions by identifying product shortages and initiating requisition documents
  • Completed SerSafe Expires in 2023
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Oversaw training of more than 20 team members.
  • Set schedules for 8 staff by planning and designating shifts and hours.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Motivated staff to perform at peak efficiency and quality.
  • Enhanced sales by promoting promotional products and assisting with creative menu selections.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reviewed and approved employee schedules and timesheets.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Achieved performance goals by developing new revenue streams and increasing sales from existing accounts.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Built relationships with customers and community to establish long-term business growth.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Developed strategy to increase sales and drive profits.
  • Orchestrated successful promotional strategies, boosting revenue 35%.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Education

High School Diploma - Licenses and

MOJAVE HIGH SCHOOL
Mojave, CA
05.2007

Restaurant Operations Management Academy
Edwards, CA
04.2015

Skills

  • Production records
  • Scheduling
  • Budgeting
  • Document filing
  • Materials transport
  • OSHA-trained
  • Stock management
  • Forklift Operation
  • Equipment Maintenance

Timeline

Store Worker

EDWARDS COMMISSARY
06.2021 - Current

Daytime Stocker

PERKINS AND ASSOCIATES
10.2017 - 05.2021

Food Service Manager

THE EXCHANGE AAFES
03.2009 - 02.2018

High School Diploma - Licenses and

MOJAVE HIGH SCHOOL

Restaurant Operations Management Academy

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Keiwanna Lynch