Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kejsa Edwards

Las Vegas,NV

Summary

Accomplished professional with expertise in customer service and communication, honed at AAA/Auto Club. Successfully managed high-value business client portfolios, enhancing satisfaction and loyalty. Leveraged technical skills to deliver tailored solutions, driving revenue growth. Recognized for proactive client engagement and strategic problem-solving, consistently exceeding expectations and contributing to brand success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Insurance Agent

Foundever
03.2026 - Current
  • Developed tailored insurance solutions based on client needs and risk assessments.
  • Educated clients on policy options, coverage limits, and claims processes.
  • Managed client relationships, ensuring high levels of satisfaction and retention.
  • Analyzed market trends to provide strategic insights for product development.

Branch Member Specialist

AAA
11.2020 - 12.2025
  • Assisted members with account inquiries, transactions, and problem resolution in a timely and professional manner.
  • Conducted thorough financial needs assessments to recommend appropriate products and services to members.
  • Managed cash transactions, including deposits, withdrawals, and currency exchanges accurately and efficiently.
  • Participated in branch initiatives and promotions to increase member engagement and promote brand awareness.

Business Premier Service Consultant

AT&T
08.2018 - 10.2020
  • Managed a portfolio of high-value business clients, providing personalized service and support to meet their unique needs and exceed expectations
  • Conducted regular check-ins and account reviews with clients to ensure satisfaction, identify opportunities for growth, and address any issues promptly and effectively
  • Utilized strong product knowledge and industry expertise to proactively offer tailored solutions and recommendations to clients, resulting in increased revenue and loyalty

Education

BA - Business Administration

Arizona State University
Tempe
05.2025

EKG Technician

Loyola Marymount University
Los Angeles
07.2024

Skills

  • Customer Service
  • Communication
  • Technical

Certification

Certificate of completion LMU Extension July 2024

Property and Casualty License

Timeline

Insurance Agent

Foundever
03.2026 - Current

Branch Member Specialist

AAA
11.2020 - 12.2025

Business Premier Service Consultant

AT&T
08.2018 - 10.2020

BA - Business Administration

Arizona State University

EKG Technician

Loyola Marymount University
Kejsa Edwards