Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelani Underwood

Franklin,TN

Summary

Proven customer service expert with a strong background in cash handling and issue resolution, honed at Gabes, Gabriel Brothers. Demonstrates exceptional work ethic and empathy, ensuring customer satisfaction and efficiency. Achieved excellent accuracy levels in transactions, significantly enhancing customer experience and loyalty.

Overview

3
3
years of professional experience

Work History

Cashier

Gabes, Gabriel Brothers
11.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Centennial High School
Franklin, TN
05.2020

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Money Handling
  • Cleaning and sanitizing
  • Basic Math Competence
  • Refunds and exchanges
  • Issue Resolution

Timeline

Cashier

Gabes, Gabriel Brothers
11.2021 - Current

High School Diploma -

Centennial High School

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Kelani Underwood