Summary
Overview
Work History
Education
Skills
Timeline
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Kelbi Scott

Shreveport,LA

Summary

Dynamic sales professional with proven expertise in customer service and teamwork, demonstrated at American Eagle Outfitters, Inc. Excelled in fostering customer loyalty and enhancing sales through expert product knowledge and personalized interactions. Skilled in money handling and problem-solving, ensuring high levels of customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Sales Associate

Hibbet Sports
05.2024 - 12.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Brand Ambassador

American Eagle Outfitters, Inc
11.2021 - 02.2023
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
  • Fostered a positive team environment that encouraged collaboration, resulting in increased sales performance and overall job satisfaction.
  • Boosted sales performance by conducting engaging product demonstrations and communicating key brand benefits to customers.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.

Education

CE Byrd High School
Shreveport, LA
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Flexible schedule
  • Money handling

Timeline

Sales Associate

Hibbet Sports
05.2024 - 12.2024

Brand Ambassador

American Eagle Outfitters, Inc
11.2021 - 02.2023

CE Byrd High School

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Kelbi Scott