Kelby Kaminski
Gates Mills,Ohio
Overview
10
10
years of professional experience
Work History
Hostess
Jaja
09.2023 - Current
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Horse Trainer
Fox Den Farm
04.2016 - Current
- Enhanced horse performance by implementing personalized training plans and monitoring progress.
- Increased clients'' satisfaction with tailored training programs for individual horses based on their unique needs.
- Contributed to improved show results by designing effective strength and endurance exercises for each horse.
- Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
- Teach children and adults how to walk, trot, canter and jump a horse
Waitress
Yours Truly Restaurant
12.2020 - 11.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Cashier
Heinen's Grocery Store
09.2014 - 10.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Retail Sales Associate
Winds Of Change
08.2013 - 03.2014
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Art History
Ohio University
Athens, OH06.2016
High School Diploma -
Chagrin Falls High School
Chagrin Falls, OH06.2014
Skills
- Dining Area Maintenance
- Guest Complaint Resolution
- Server Support
- Event Planning
- Customer Service
- Order Accuracy
- Menu Recommendations
- Team Player
Timeline
Hostess
Jaja
09.2023 - Current
Waitress
Yours Truly Restaurant
12.2020 - 11.2021
Horse Trainer
Fox Den Farm
04.2016 - Current
Cashier
Heinen's Grocery Store
09.2014 - 10.2015
Retail Sales Associate
Winds Of Change
08.2013 - 03.2014
Art History
Ohio University
High School Diploma -
Chagrin Falls High School