KELCEI WIGGINS

• Process customer orders and payments accurately in a high-volume environment.
• Provide efficient and friendly customer service.
• Assist with front-counter operations and customer inquiries.

• Conducted patrols and monitored property security.
• Prepared incident reports and assisted visitors with safety concerns.
• Operated the command center which consisted of controlling elevator systems, fire works systems, and filling out electronic Dars( daily activity reports)

• Managed reservations by phone

• Handled all front desk operations for a 200+ seating restaurant.

• Maintained strong relationships with all staff to ensure smooth operations.

• Greeted 150+ each shift, enhancing guest experience.