Kelcey Williams
Villa Rica,GA
Summary
Adept Property Manager with a proven track record at Main Street Renewal, managing over 2600 homes and maximizing rental income through strategic planning and control. Skilled in Yardi and Sales Force, with a knack for resolving tenant disputes and enhancing operational efficiency. Demonstrates exceptional problem-solving abilities and a commitment to maintaining high property standards.
Overview
8
8
years of professional experience
Work History
Property Manager
Main Street Renewal
Atlanta, GA
11.2021 - Current
- Managing 2600 homes or more.
- Proficient in Yardi and Sales Force
- Handled tenant complaints promptly and appropriately, calling in vendors, and other support services.
- Approved renovations contracts
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Maximized rental income while minimizing expenses through effective planning and control.
- Assisted in budget planning for property improvements or renovations, maximizing return on investment while maintaining aesthetic appeal.
- Assessed contract performance against established KPIs, identifying areas for improvement and driving continuous .
Field Manager
Atlanta Metropolitan Services
Atlanta, GA
04.2016 - 11.2021
- Developed and implemented processes and strategies to achieve operational goals.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Facilitated field operations through supervision and direction of field personnel.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Performed quality control inspections on phases of field operations.
Education
Georgia Real Estate License - Real Estate
Real Estate4U
Atlanta, GA07.2020
Skills
- Single family housing
- Tenant and Eviction Laws
- Microsoft Excel
- Google Analytics
- Fair Housing Mandates
- Sales Force
- New Construction
- Microsoft Outlook
- Property Tours
- Bid Proposals
- Knowledge of Georgia Real Estate Laws
- Financial Budgeting and Reporting
- Rent Collection
- Lease Renewals
- Unit Vacancies
- Preventive Maintenance
- Rental Pricing Strategies
- Codes and Regulations
- Yardi
Timeline
Property Manager
Main Street Renewal
11.2021 - Current
Field Manager
Atlanta Metropolitan Services
04.2016 - 11.2021
Georgia Real Estate License - Real Estate
Real Estate4U