Kelcie Patrick
Jimmy'Z Independence Gas
Independence,OR
14
years of professional experience
Results-driven management professional with a strong background in store operations and sales growth. Focused on team collaboration, inventory management, and customer service, with a commitment to optimizing store performance. Skilled in staff training and problem-solving, dedicated to enhancing the shopping experience. Seeking an organization that values growth and development.
Work History
Store Manager
5 Years 3 Months- Managed staff scheduling and maintained up-to-date and archived personnel files
- Assisted with hiring new staff and ensured proper training was provided
- Tracked and reported inventory to maintain sufficient stock levels of items
- Fulfilled cashier duties, including daily close-outs and reporting, with total accuracy
- Tracked and reported inventory to ensure optimal stock levels
- Welcomed customers with a positive attitude and provided an excellent experience
- Ensured staff adhered to policy by wearing appropriate branded attire
- Collaborated with law enforcement to gather evidence for theft and counterfeiting cases
- Led store operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Streamlined scheduling processes, improving labor efficiency and employee satisfaction.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Established strong relationships with vendors, negotiating favorable terms for supply procurement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Department Supervisor
6 Months- Delegated responsibilities to team members
- Coordinated weekly shift schedules to ensure adequate staffing and coverage
- Assigned tasks to associates
- Provided exceptional customer service, enhancing overall customer satisfaction
- Managed time off requests
- Worked closely with vendors to ensure displays were correct
- Addressed customer complaints and escalated to superiors
- Completed additional daily responsibilities to support operations including: price changes, set planograms, stocked merchandise, and jewelry sales
Apparel & Accessories Team Member
3 Months- Greeted customers warmly to create welcoming shopping environment
- Maintained product zone cleanliness and organization to enhance the shopping experience
- Greeted each customer with a positive attitude
- Collaborated with team members to maximize customer satisfaction
- Maintained cleanliness of fitting room area
- Worked within other departments to complete necessary work
Store Manager/Cashier
4 Years 7 Months- Managed inventory control, cash control, and store opening and closing procedures.
- Implemented inventory management strategies to enhance stock accuracy and reduce waste.
- Developed promotional strategies to increase store traffic and boost sales performance.
- Conducted regular team meetings to foster communication and enhance overall team performance.
Education
No Degree - General Studies
High School Diploma
Skills
Problem-solving
Customer engagement
Attention to detail
Customer relations
Multitasking and organization
Customer service
Strategic thinker
Team collaboration
Quick learner
Outstanding communication skills
Timeline
Store Manager
Jimmy'Z Independence Gas
04.2021 - 07.2026Read More
Department Supervisor
AAFES
12.2017 - 06.2018Read More
Apparel & Accessories Team Member
Target
07.2017 - 10.2017Read More
Store Manager/Cashier
Jimmy'Z Independence Gas
11.2012 - 06.2017Read More
Chemeketa Community College
No Degree from General Studies
Read More
Central High School
High School Diploma
Read More