Sara Young
Dallas,TX
Summary
Dedicated server with extensive experience in providing high-level customer service and efficient order management, seeking to contribute to a dynamic team by enhancing guest experiences through attentive service and effective communication.
Overview
14
14
years of professional experience
Work History
Server/host
First Watch
11661 Preston Rd Suite 127, Dallas, TX 75230
11.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Trained new servers on menu knowledge and service standards, improving team efficiency.
Signature Verification Representative
Amt Politics
04.2018 - Current
- Verified signatures accurately and transferred petition ballots into electronic format ensuring data integrity within a fast-paced environment.
- Learn new rules and up-coming projects, keeping us updated on the new technologies and skills.
- Have a clear communication with management about certain steps and ideologies.
- Having a keen detailed-oriented skills is very important, along with a high wpm with accuracy.
server
Kona Grill
08.2023 - 11.2023
- Responsible for ensuring guest satisfaction, meeting and going beyond expectations.
- Up-selling featured items and help guide guest to their perfect specialized meal.
- Keep up with fast-paced and late night job style, always integrating new seasonal dishes in to the steps of service.
- Always cleaning and pre-bussing tables and work areas, helping teammate's greet tables or run food with a positive attitude.
Server/Waiter
P.F. Chang's
Dallas, TX
04.2021 - 07.2022
- Greeted customers warmly as they entered the restaurant and ensured prompt seating or added them to the waiting list.
- Accurately took orders and communicated menu items effectively while inputting orders into the computer system for kitchen staff processing.
- Delivered food and drinks promptly while maintaining friendly service; cleared tables efficiently between uses.
Waitress
The Egg and I Restaurant (Breakfast and Lunch)
02.2015 - 12.2017
- Managed assigned dining sections by taking accurate food/drink orders from guests; provided itemized bills upon request.
- Communicated effectively with kitchen staff regarding special requests; assisted in training new employees on best practices.
Server
Dave & Buster's
06.2012 - 04.2015
- Provided exceptional customer service by greeting guests, answering menu questions, upselling new items, delivering food/drinks promptly.
- Cleared tables post-service ensuring cleanliness of dining areas; processed payments accurately using POS systems.
Education
High School Diploma -
North-Grand High School
03.2011
Skills
- Customer Service
- Order Management
- Communication Skills
- Fast-Paced Environment Adaptability
- Upselling Techniques
- Payment Processing
- Team Collaboration
Timeline
Server/host
First Watch
11.2025 - Current
server
Kona Grill
08.2023 - 11.2023
Server/Waiter
P.F. Chang's
04.2021 - 07.2022
Signature Verification Representative
Amt Politics
04.2018 - Current
Waitress
The Egg and I Restaurant (Breakfast and Lunch)
02.2015 - 12.2017
Server
Dave & Buster's
06.2012 - 04.2015
High School Diploma -
North-Grand High School