Kelena McClendon
Detroit
Summary
Accomplished flight attendant at Endeavor Airlines, recognized for exceptional customer service and strong work ethic. Enhanced passenger experience through attentive service and effective collaboration. Proficient in first aid and safety procedures, ensuring passenger safety. Trained new cashiers at Hardees, demonstrating leadership and attention to detail. Consistently maintained accuracy in cash handling, achieving 100% drawer balance.
Overview
20
20
years of professional experience
Work History
Flight Attendant
Endeavor Airlines
06.2011 - Current
- Ensure safety and comfort of passengers.
- Delivered exceptional customer service to enhance passenger experience.
- Assisted with safety demonstrations and emergency procedures during pre-flight briefings.
- Collaborated with team members to ensure timely boarding and deplaning processes.
- Managed in-flight inventory, including food, beverages, and supplies for efficient service delivery.
Cashier
Rite Aid
03.2009 - 05.2011
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, ensuring satisfaction through attentive service.
- Managed cash register operations, balancing drawer at shift end to ensure accuracy.
Cashier
Hardees Resturamt
01.2006 - 07.2007
- Trained new cashiers on operational procedures and customer service best practices.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Davis Aerospace
Detroit, MI05-2008
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
Timeline
Flight Attendant
Endeavor Airlines
06.2011 - Current
Cashier
Rite Aid
03.2009 - 05.2011
Cashier
Hardees Resturamt
01.2006 - 07.2007
High School Diploma -
Davis Aerospace
Similar Profiles
Evan DuncanEvan Duncan
Flight Attendant at Endeavor AirlinesFlight Attendant at Endeavor Airlines
Carmelo A. AlamoCarmelo A. Alamo
Captain at Endeavor AirlinesCaptain at Endeavor Airlines
Joshua ApostolJoshua Apostol
Flight Dispatcher at Endeavor AirlinesFlight Dispatcher at Endeavor Airlines
LeAnna BryantLeAnna Bryant
Teller at Flagstar BankTeller at Flagstar Bank
Pamela Williams-McKenneyPamela Williams-McKenney
Neurology/Neurosurgery/Epilepsy/ Hospice Nurse at Henry Ford Hospital Main CampusNeurology/Neurosurgery/Epilepsy/ Hospice Nurse at Henry Ford Hospital Main Campus