Kelin Robles
Minneapolis,MN
Summary
Dynamic and detail-oriented professional with a proven track record at Target, where I enhanced guest experiences and streamlined checkout processes. Skilled in complaint handling and cash management, I excel in customer service and training, significantly reducing wait times and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
11.2020 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Trained new personnel regarding company operations, policies and services.
Education
Certificate - Baking And Pastry
Saint Paul College
Saint Paul, MN06-2025
High School Diploma -
Edina High School
Edina, MN06-2022
Skills
- Complaint handling
- Customer service
- Detail-oriented
- Cash handling experience
- Work prioritization
Languages
Spanish
Native or Bilingual
Timeline
Guest Advocate
Target
11.2020 - Current
Certificate - Baking And Pastry
Saint Paul College
High School Diploma -
Edina High School
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