Summary
Work History
Education
Skills
Timeline
Generic

Kelisha Massey

Scranton,PA

Summary

Hardworking and passionate, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Work History

Sales Associate

American Eagle Outfitters, Inc
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Commonwealth Charter Academy
Dickson City, PA

Scranton High School
Scranton, PA

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Flexible schedule
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Outgoing personality
  • Cash handling

Timeline

Sales Associate

American Eagle Outfitters, Inc
11.2024 - Current

Commonwealth Charter Academy

Scranton High School
Kelisha Massey