- Enjoy participating in weightlifting for overall physical and mental well-being
- Cooking
- Attending Church
- Playing Sports
Kellan Hall
Monroe
Summary
Dynamic professional with a proven track record at Scotts Seafood Bar And Grill, showcasing exceptional customer service and strong work ethic. Expert in staff management and time management, enhancing customer satisfaction and streamlining operations. Achieved seamless service transitions and motivated teams for peak performance, leveraging decision-making skills for efficient problem resolution.
Overview
3
3
years of professional experience
Work History
Server
Scotts Seafood Bar And Grill
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Manager
Sterlington Sports Complex
01.2022 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor - Construction Management
University of Louisiana At Monroe
Monroe, LA05-2027
Skills
- Strong work ethic
- Time management
- Exceptional customer service
- Decision-making
- Staff management
- Guest engagement
Interests
Timeline
Server
Scotts Seafood Bar And Grill
02.2024 - Current
Manager
Sterlington Sports Complex
01.2022 - 10.2023
Bachelor - Construction Management
University of Louisiana At Monroe
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