Summary
Overview
Work History
Education
Skills
Timeline
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Kellee Wolff

Kellee Wolff

Springtown,TX

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server

Dos Hermanos
06.2024 - Current
  • Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
  • Managed food and beverage orders with accuracy, enhancing overall dining experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained new servers on menu knowledge and service standards, improving team performance.

Witty Wolff

Self-employeed
11.2021 - Current
  • Created product designs in alignment with specifications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Accepted, processed and quickly filled orders.
  • Packed merchandise for delivery and moved items to delivery area.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Medical Assistant Extern

Consultants in Cardiology
11.2018 - 01.2019
  • Monitored patient stability by checking vital signs and weight.
  • Escorted patients to examination rooms and prepared for physician exams.
  • Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Prepared treatment rooms for patient examinations.
  • Escorted patients to examination rooms and documented medical histories.
  • Charted all patient services in records with high accuracy.

Education

Certified Medical Assistant - Medical Assisting

Brightwood College - Dallas
Dallas, TX
01.2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Sales expertise
  • Sales techniques
  • Order accuracy

Timeline

Server

Dos Hermanos
06.2024 - Current

Witty Wolff

Self-employeed
11.2021 - Current

Medical Assistant Extern

Consultants in Cardiology
11.2018 - 01.2019

Certified Medical Assistant - Medical Assisting

Brightwood College - Dallas

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