Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellen Cruz

Hallandale,FL

Summary

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.

Overview

3
3
years of professional experience

Work History

Service Technician

BNT Impact Windows & Doors
Fort Lauderdale, FL
08.2022 - Current
  • Provided technical support to customers over the phone and in person.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Inspected equipment for proper operation and safety hazards prior to use.

Barista

Starbucks
Hallandale, FL
08.2021 - 12.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.

Cart Attendant

Walmart
Hollywood, FL
03.2022 - 08.2022
  • Greeted customers and answered questions about merchandise, services, and store policies.
  • Replenished stock on shelves, racks, and displays to maintain adequate inventory levels.
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
  • Verified accuracy of order picking by comparing items picked to customer invoices.
  • Checked incoming goods against purchase orders to ensure quality assurance.

Back of House Team Member

Chick-fil-A
Aventura, FL
08.2021 - 03.2022
  • Supported chefs in food production, ensuring that all dishes were cooked to customer satisfaction.
  • Stocked kitchen with necessary supplies, such as food items and cleaning products.
  • Ensured compliance with health and safety regulations within the kitchen environment.

Education

High School Diploma -

South Broward High School
Hollywood, FL
06-2022

Skills

  • Customer Service
  • Quality Assurance
  • Attention to Detail

Timeline

Service Technician

BNT Impact Windows & Doors
08.2022 - Current

Cart Attendant

Walmart
03.2022 - 08.2022

Barista

Starbucks
08.2021 - 12.2024

Back of House Team Member

Chick-fil-A
08.2021 - 03.2022

High School Diploma -

South Broward High School
Kellen Cruz