Kellen Morgan
Pappasito Cantina
Cypress
1
Certification
6
years of professional experience
As a hardworking and adaptable college student, I am committed to achieving success both academically and professionally. With a track record of loyalty and dedication, I am a reliable team player who is always willing to go the extra mile. I am extremely adaptable and able to handle changing circumstances and adjust to new situations with ease.
Work History
Server
11 Months- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Delivered exceptional customer service by promptly addressing guest needs and inquiries.
- Trained new servers on menu items, service protocols, and customer interaction techniques.
- Collaborated with kitchen staff to streamline order preparation and enhance service flow.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Crew Member
1 Year 4 Months- Operate cash registers and process transactions accurately and efficiently
- Operate cash registers and process transactions accurately and efficiently
- Prepare and serve concessions, including popcorn, beverages, and snacks
- Prepare and serve concessions, including popcorn, beverages, and snacks
- Follow safety and hygiene protocols to ensure a safe environment for guests and staff
- Assisted with promotional events and special screenings.
Administrative Support
3 Years- Assisted management in various office tasks, including:
- Answer phone calls and directing them to appropriate personnel
- Ensured timely delivery of mail packages to enhance office communication
- File and organize documents
- Managed inventory by tracking and restocking supplies and equipment to maintain operational readiness
Education
Associate of Arts
Skills
Strong work ethic
Exceptional customer service
Order accuracy
Guest engagement
Team collaboration
Certification
Texas Food Handler Certification — Expires August 2027
Timeline
Server
Pappasito Cantina
09.2025 - CurrentRead More
Crew Member
AMC Theatres
05.2024 - 09.2025Read More
Administrative Support
Mainstreamaps, LLC
08.2020 - 08.2023Read More
Lone Star College
Associate of Arts
Read More