Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kellen Worley

Wylie,Texas

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.

Overview

7
7
years of professional experience

Work History

Account Manager, Inside Sales

Lethal Business Development
07.2023 - 07.2024
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
  • Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
  • Developed strong relationships with key clients, resulting in increased account retention and growth.
  • Expanded client base through targeted prospecting and effective lead generation efforts.
  • Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.

Project Manager

Stone-Tec, Inc.
05.2019 - 09.2019
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Provided detailed project status updates to stakeholders and executive management.

Retail Sales Associate

Orvis
09.2018 - 12.2018
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.

Warehouse Associate

RetirePC
12.2017 - 09.2018
  • Worked safely around moving machinery.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated box or straight trucks and cargo vans.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.

Education

BBA - Finance

Stephen F Austin State University
Nacogdoches, TX
05.2023

Skills

  • Subcontractor Supervision
  • Project Specifications
  • Store Opening and Closing
  • Retail Sales
  • Suggestive Selling
  • Customer Needs Assessment
  • Project Management
  • Customer Needs Assessments
  • Quality Control
  • Sales Team Leadership
  • Sales Development
  • Recruitment
  • Account Management
  • Marketing
  • Sales Coaching
  • Competitor research

Accomplishments

Recently graduated from Stephen F. Austin State University with a BBA in Finance. Worked with numerous different companies in the construction of Globe Life Field in Arlington. Competed in many different sports and maintained great teamwork throughout all.

Timeline

Account Manager, Inside Sales

Lethal Business Development
07.2023 - 07.2024

Project Manager

Stone-Tec, Inc.
05.2019 - 09.2019

Retail Sales Associate

Orvis
09.2018 - 12.2018

Warehouse Associate

RetirePC
12.2017 - 09.2018

BBA - Finance

Stephen F Austin State University
Kellen Worley