Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelley Muscarella

Eugene,OR

Summary

Passionate and patient oriented nursing student with clinical experience, pursuing RN license, and seeking employment opportunity in obstetric care. Eager to obtain a position in a field where responsibilities require the utilization of strong interpersonal skills between colleagues and patients, in a facility where I can broaden my knowledge and convey resilient work ethic

Overview

17
17
years of professional experience

Work History

New Patient Coordinator

PeaceHealth Riverbend Annex
01.2018 - Current
  • Complete new patient registration, scheduling, send/receive telephone messages via encounter, review/discuss provider options with patients, review/clean-up provider panels, insurance verification via RTE and via insurance portals, mail provider departure letters, advanced in Care Connect, work other related reports assigned by manager

Patient Access Representative

PeaceHealth University District Family & Internal Medicine
04.2014 - 01.2018
  • Scheduling appointments, registration, sending telephone messages via encounter, transferring phone calls, review patient medical records to provide information while ensuring HIPPA compliance, conflict resolution, complete additional duties assigned by manager

Environmental Service Tech

Peacehealth Riverbend
01.2012 - 04.2014
  • Cleaning to provide a sanitary and safe environment for patient care, staff and the public, routine cleaning in a timely manner, communicating well with a team to ensure that the job gets done accordingly and efficiently, positivity is a key attribute to the job to ensure the patient feels welcomed and comfortable during their stay

Aide/Teacher

Fern Ridge Child Development Center
03.2010 - 01.2012
  • Cleaned the facility, cooking / serving lunch, skill building, problem solving and group activities, ensure health and safety, maintain a positive attitude at all times

Crew Member

McDonald’s
02.2007 - 04.2010
  • Excellent customer service skills and providing customer satisfaction, patience in dealing with customers in difficult situations, to work efficiently with others in a busy environment, taking/serving orders, occasionally worked in grill, crew trainer

Education

Associate of Science - Nursing

Lane Community College
Eugene, OR
06.2024

Skills

  • HIPAA Compliance
  • Relationship Building & Empathy
  • Multitasking and Organization
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Masters new skills quickly
  • Critical thinking
  • Task Prioritization

References

  • John "Jack" Jessop (541) 543-9907, Jessopj@lanecc.edu
  • Symone Gilmore (541) 912-1678

Timeline

New Patient Coordinator

PeaceHealth Riverbend Annex
01.2018 - Current

Patient Access Representative

PeaceHealth University District Family & Internal Medicine
04.2014 - 01.2018

Environmental Service Tech

Peacehealth Riverbend
01.2012 - 04.2014

Aide/Teacher

Fern Ridge Child Development Center
03.2010 - 01.2012

Crew Member

McDonald’s
02.2007 - 04.2010

Associate of Science - Nursing

Lane Community College

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Kelley Muscarella