Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Bass

TIMPSON,Tx

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Twenty years as a small business owner and Hair Stylist has given me an expertise in operations oversight, financial management, and interpersonal skills. A proficiency in client account management has significantly increased revenue and customer retention. My capacity for effective collaboration and willingness to take on extra responsibilities contribute to meeting or exceeding team goals. My ability to collaborate effectively with a team and readiness to assume additional responsibilities help in achieving or surpassing team objectives. Any gaps in experience are more than compensated for by reliability, optimistic approach, and dedication to being a diligent employee.

Overview

19
19
years of professional experience

Work History

Salon Owner/Operator

Big Texas Hair
07.2005 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Project Specialist

School of EMS
07.2021 - 07.2022
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
  • Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
  • Improved project efficiency by streamlining communication and collaboration among team members.
  • Optimized resource allocation by closely monitoring project progress and adjusting as needed to maintain efficiency.
  • Streamlined document management processes, ensuring easy access to critical project information.
  • Improved project outcomes with meticulous risk management strategies.

Education

Emergency Medical Technician Basic Certification - Emergency Medical Technology

Timpson Volunteer Ambulance Service
Timpson, TX
11.2021 - 05.2022

Associate of Applied Science - Cosmetology

Panola College Cosmetology
Center, TX
05.2004

Skills

  • Upselling Services
  • Employee Training
  • Staff Management
  • Salon Marketing
  • Health and safety
  • Client Account Management
  • Decision-Making
  • Financial Management
  • Inventory Control
  • Purchasing and planning
  • Operations Oversight
  • Administrative Management

Timeline

Emergency Medical Technician Basic Certification - Emergency Medical Technology

Timpson Volunteer Ambulance Service
11.2021 - 05.2022

Project Specialist

School of EMS
07.2021 - 07.2022

Salon Owner/Operator

Big Texas Hair
07.2005 - Current

Associate of Applied Science - Cosmetology

Panola College Cosmetology
Kelli Bass