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Dedicated Customer Service and Administrative Support Professional with over 15 years of experience in hospitality, retail, transportation, and wellness industries. Expertise in conflict resolution, data entry, scheduling, and multi-channel support (phone, chat, email). Strong communication skills and quick adaptability to new systems enhance client experiences in fast-paced environments. Committed to leveraging interpersonal skills to contribute to team success in remote roles.

Client-focused professional with experience in customer service and administrative support within fast-paced environments. Strong communication skills foster trust and build lasting relationships. Preparing for Wisconsin Life Insurance License exam (March 2026) to launch a career as a Life & Health Insurance Agent or Broker, dedicated to helping clients secure their financial futures through education and personalized guidance.

Dedicated Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

At the Ritz Carlton Hotel, I excelled as a Bartender/Server, enhancing customer satisfaction and loyalty through exceptional service and innovative cocktail crafting. My adeptness in beverage preparation and suggestive selling, coupled with a commitment to health codes compliance, significantly contributed to surpassing sales targets. I fostered a positive team environment, streamlining operations and elevating the guest experience.

Kelli Bighorn

Summary

Overview

Work History

Bartender / Server

Server

Direct Support Professional (Caregiver)

Pizza Hut Team Member

Office Assistant

Landscaping / Housekeeping

Barista

Education

Bachelor of Arts - Law And Justice

High School Diploma -

Skills

Timeline

Bartender / Server

Server

Direct Support Professional (Caregiver)

Pizza Hut Team Member

Office Assistant

Landscaping / Housekeeping

Barista

Bachelor of Arts - Law And Justice

High School Diploma -

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