Kelli Camm
Port Huron,MI
Summary
Award-winning Sales Representative with over 25 years of experience driving territory growth, developing customer relationships, and exceeding sales objectives. Proven success managing large account portfolios, growing revenue, securing new business, and providing exceptional customer support across automotive, industrial, and commercial markets. Recognized as Central Division Customer Sales Representative of the Year and a multiple-year quota achiever. Skilled in territory management, account development, technical product sales, employee training, and customer retention.
Overview
30
30
years of professional experience
Work History
Outside Sales Representative
NAPA Auto Parts - Genuine Parts
Port Huron, MI
01.2015 - Current
- Manage a portfolio of approximately 130 commercial accounts throughout Chesterfield, Shelby Township, Mt. Clemens, and Sterling Heights.
- Develop and maintain long-term relationships with customers, resulting in sustained territory growth and customer retention.
- Consistently achieved and exceeded sales goals, earning Quota Maker recognition in 2017, 2018, 2019, 2021, and 2023.
- Awarded Central Division Customer Sales Representative of the Year in 2018 for outstanding sales performance and customer service.
- Trained and mentored nine employees on sales techniques, customer service standards, product knowledge, and territory management.
- Identify new business opportunities and expand market share through proactive prospecting and relationship development.
- Coordinate customer appreciation events, promotions, and sales initiatives to strengthen customer engagement and loyalty.
- Partner with operations teams to ensure product availability, timely deliveries, and customer satisfaction.
Marine OE/Aftermarket Sales Manager
CIPA USA
Port Huron, MI
05.1996 - 01.2015
- Progressed through multiple roles including Customer Service Representative, Sales Coordinator, ISO Internal Auditor, OE Account Manager, and Marine OE/Aftermarket Sales Manager.
- Managed 24 OEM and 50 aftermarket accounts across the United States and Canada.
- Increased OEM sales by 15% and aftermarket sales by 25% during the final 12 months in role.
- Served as primary liaison for major OEM customers, including Arctic Cat, Harley-Davidson and Polaris.
- Directed account management activities including sales forecasting, purchase orders, production coordination, and shipment scheduling.
- Planned and executed trade show participation, customer meetings, and annual business reviews.
- Conducted ISO internal audits, prepared corrective action reports, and collaborated with department leaders on process improvements.
- Maintained cross-functional communication between sales, operations, production, and customer service teams to ensure on-time delivery and customer satisfaction.
Education
St. Clair County Community College
Port Huron, MISkills
- Relationship Building
- Customer Service Excellence
- Territory Management
- Inventory and Product Management
Timeline
Outside Sales Representative
NAPA Auto Parts - Genuine Parts
01.2015 - Current
Marine OE/Aftermarket Sales Manager
CIPA USA
05.1996 - 01.2015
St. Clair County Community College