Kelli Keeton
Summary
Proficient experienced Certified Pharmacy Technician with 25 years in hospital setting. Motivated and professional with friendly demeanor and hard-working nature. Seeking to support high-volume operations with strong multi-tasking abilities and high energy.
Overview
30
30
years of professional experience
Work History
Lead Certified Pharmacy Technician G7
Tennessee Valley Healthcare System
01.2021 - Current
- Maintained a clean, orderly work area in accordance with safety standards to promote a healthy work environment for employees and customers.
- Ensure all work is performed following all Federal, State, FDA, DEA, VA TVHS, and Service regulations and policies.
- Assist in technician meetings to assure proper updates of departmental and hospital communications
- Completes monthly technician schedule for review by the supervisor.
- Assures timely completion and documentation of refrigerator temperature documentation, medication ward inspections, and QA/PI reporting.
- Develops training schedules, training materials, on the job training and assists in maintaining documentation for pharmacy technicians and students.
- Take care of informal complaints of customers and employees in a helpful timely manner to support the needs of the team and customer.
- Responsible for organizing and assisting the pharmacy technician team to ensure assigned tasks are timely and accurately completed for their area.
- Perform all duties explicitly of lower grade pharmacy technicians. Serves as back up to other pharmacy technicians when needed to fill in or help with task within the pharmacy.
- Proactively evaluates and analyzes data for performance improvement projects and workload analysis.
- Consistently communicates and treats customers and staff in a courteous, tactful, and respectful manner.
- Coordinate day to day maintenance and operation of pharmacy area equipment and automation.
- Promote harmonious relationships within the work environment and support the needs of the team and customer.
- Developed solutions to streamlines processes, reduce waste, cost savings, and improve patient care.
Vault Pharmacy Technician G7
Tennessee Valley Healthcare System
03.2020 - 01.2021
- Performs controlled substance inventory twice a week and maintains all related documentation.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Assure maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Contributed to reduction of prescription wait times by promptly addressing customer request.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Developed and implemented improvements to pharmacy organization system.
- Assist with narcotic vault inspections and the processing of controlled substances returns and destructions.
- Prepares, fills, and dispenses inpatient and outpatient orders and requests for controlled substances,
- Orders controlled substances to maintain proper stock levels and compliant with ordering and receiving of controlled substances processes.
- Maintains all records pertaining to controlled substance transactions.
- Maintained cleanliness of the vault.
- Conduct monthly ward inspections.
- Mailed completed medication of controlled substance to the patient by mailing through UPS mail.
Certified Pharmacy Technician G6
Tennessee Valley Healthcare System
09.2018 - 03.2020
- Prepared intravenous solutions, admixtures, and other solutions using aseptic techniques.
- Pull and refill medications to Pyxis throughout hospital.
- Package medication using Talyst machine.
- Send missing doses and bulk medications to the floors.
- Restock crash carts.
- Assist customers at window on inpatient and outpatient pharmacy.
- Charge and credit medications to patients and departments.
- Maintain Scriptpro, pull and refill prescriptions in outpatient pharmacy.
- Package medication using Talyst machine.
- Check in order while checking lots, dates, correct drug amounts,strength, form, and size.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Solved customer problems providing assistance with getting orders placed, navigating systems, and locating items.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Counted, measured and compounded medications following standard procedures.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Certified Pharmacy Technician
Sumner Regional Medical Center
10.2002 - 08.2018
- Improved and Managed drug and supply inventory levels.
- Processed and received daily order from vendors while checking invoices for accuracy and report any discrepancies.
- Processed medication and supply returns to vendors for credit.
- Compounded and repackaged medications, including unit-doses, topical medications and sterile products.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Correctly completed pharmacy paperwork, including daily and weekly reports.
- Trained new employees with daily duties and sterile compounding IV's.
- Maintained drug inventory levels by ordering necessary medications and supplies. Restocked Pyxis daily with medications, IV fluids and restock Narcotics that we had to pull out of CII safe.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Prepared intravenous solutions, admixtures, and other solutions using aseptic techniques.
- Counted, measured, and compounded medications following standard procedures.
- Assisted on interviewing and selection of Pharmacist and pharmacy technicians.
- Ordered and managed supplies from Logistics for IV room, while maintaining proper inventory levels.
- Helped prep and perform yearly inventory.
- Assists with monthly billing and reports while checking Narcotic reports for any discrepancies.
Pharmacy Technician
University Medical Center
04.1996 - 11.2000
- Managed drug and supply inventories.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Compounded and repackaged medications, including unit-doses, topical medications and sterile products.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Correctly completed pharmacy paperwork, including daily and weekly reports.
- Coordinated pharmacy staff schedule and time cards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
Cashier
Rite Aid Pharmacy
03.1994 - 04.1996
- Moved new inventory to sales floor and arranged on shelves or other displays in attractive manner.
- Responded to customer requests and directed to merchandise.
- Received customer payments.
- Greeted customers promptly.
- Assisted in pharmaceutical duties when needed.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Trousdale County High School
Hartsville, TN05.1991
Skills
- Time Management
- Team Management
- Multitasking
- Critical Thinking
- Social Perceptiveness
- Attention to Detail
- Excellent Communication
Timeline
Lead Certified Pharmacy Technician G7
Tennessee Valley Healthcare System
01.2021 - Current
Vault Pharmacy Technician G7
Tennessee Valley Healthcare System
03.2020 - 01.2021
Certified Pharmacy Technician G6
Tennessee Valley Healthcare System
09.2018 - 03.2020
Certified Pharmacy Technician
Sumner Regional Medical Center
10.2002 - 08.2018
Pharmacy Technician
University Medical Center
04.1996 - 11.2000
Cashier
Rite Aid Pharmacy
03.1994 - 04.1996
High School Diploma -
Trousdale County High School
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