Kelli Mehl

* Answer and direct incoming calls, providing essential information to support effective communication.

* Process and place orders for filters and consumables, ensuring timely delivery to various hospitals.

* Manage expense report approvals, ensuring compliance and accurate documentation.

* Enter and pay weekly bills to maintain timely financial operations.

* Perform clerical duties, including filing, scanning, and faxing documents.

* Organize and plan company events to boost team morale and collaboration.

* Facilitate the shipping and receiving of packages, ensuring proper documentation and tracking.

* Developed and implemented field service surveys and trunk stock processes to enhance operational efficiency.

* Supervise daily store operations and ensure adherence to company policies.

* Train and mentor new staff on customer service techniques and product knowledge.

* Manage inventory levels and organized product displays for optimal presentation.

* Assist customers with product selections and resolve inquiries effectively.

* Process cash, check and credit card transactions.

* Adjusted interest rates on credit card accounts for qualified Soldiers and Sailors Act holders.

* Supported dispute and customer service departments, ensuring seamless overflow management.

* Prepared and reviewed documentation for accuracy and compliance.