Kelli Samorano
Tucson,AZ
Summary
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Event Staff Member
PRO EM National Event Services
Tempe, AZ
09.2023 - 11.2023
- Greeted guests upon arrival and provided them with event information.
- Coordinated registration process, ticket handling, and ensured participants were directed appropriately.
- Provided customer service support to attendees and answered any questions they had about the event.
- Supervised volunteers to ensure tasks were completed on time and according to specifications.
Delivery Driver Helper
UPS United Parcel Service
Tucson, AZ
12.2022 - 01.2023
- Delivered goods to customers' homes or businesses according to delivery instructions.
- Ensured that all deliveries were made on time and within specified deadlines.
- Provided excellent customer service by greeting customers and answering their questions about products and services offered.
Federal Work Study Student
Pima Community College
Tucson, AZ
07.2021 - 12.2021
- Contributed to the smooth running of assigned department by assisting with day-to-day maintenance tasks and responsibilities.
- Managed incoming calls, effectively transferring callers and delivering messages.
- Managed package signing, delivery recording, and distribution among personnel.
Fulfillment Center Associate
Amazon
Tucson, AZ
05.2020 - 03.2021
- Received, sorted and processed incoming orders in a timely manner.
- Conducted pre-shipment inspections for potential damages.
- Efficiently organized and packed items according to individual customer orders.
- Reported discrepancies between orders and shipments to supervisors.
- Ensured the accuracy of inventory records and product codes.
- Ensured all shipping labels included relevant information for each order.
- Collaborated with other associates to ensure efficient workflow throughout the day.
- Processed returned items according to company policies and procedures.
Education
Bachelor of Arts - Psychology
Ottawa University
Surprise, AZ05-2024
Bachelor of Arts - Business
Pima Community College
Tucson, AZ05-2022
High School Diploma -
Tucson Magnet High School
Tucson, AZ05-2020
Skills
- Guest relations expertise
- Ticket processing
- Event planning knowledge
- File and Document Management
- Organization and Multitasking
- Computer Skills
- Administrative assistance
- Shipping procedures
- Production line operations
- Shipping and packaging
- Punctuality
- Delivery Scheduling
- Driver assistance
- Customer service
Affiliations
Received an athletic scholarship for softball and played throughout all four years of college.
Timeline
Event Staff Member
PRO EM National Event Services
09.2023 - 11.2023
Delivery Driver Helper
UPS United Parcel Service
12.2022 - 01.2023
Federal Work Study Student
Pima Community College
07.2021 - 12.2021
Fulfillment Center Associate
Amazon
05.2020 - 03.2021
Bachelor of Arts - Psychology
Ottawa University
Bachelor of Arts - Business
Pima Community College
High School Diploma -
Tucson Magnet High School
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