Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Stone

Helena

Summary

Seasoned Operations Lead with focus on optimizing productivity and efficiency. Demonstrated capability in leading teams, managing operations, and implementing process improvements. Known for strong leadership skills, strategic planning abilities, and commitment to achieving operational excellence. Have made significant contributions in previous roles by driving operational success and boosting performance metrics.

Overview

5
5
years of professional experience

Work History

Operations Lead - Animal Care

Petco
HELENA
06.2025 - Current
  • Monitored inventory levels to support timely replenishment and supply management.
  • Resolving escalated issues involving customers, vendors or employees.
  • Managed daily operations to ensure safety and proper care of animals while maintaining an efficient workflow and productivity.

Operations & Training Manager

Bijou's Pet Resort
Helena
01.2024 - 06.2025
  • Create and implement policies and procedures to ensure consistency and efficiency in operations.
  • Plan and schedule the use of resources, including personnel, equipment, and facilities.
  • Perform onboarding for new employees, and maintain training for current staff.
  • Communicate effectively with customers about their animals' stay, and answer any concerns they might have with compassion and understanding.

Resident Assistant

Carroll College
HELENA
08.2022 - 05.2024
  • Assisted in conflict resolution among residents to maintain a positive living environment.
  • Facilitated resident programs and community-building activities for diverse student populations.
  • Conducted regular wellness checks to support residents' emotional and physical well-being.

Lead Pet Care Professional

Bijou's Pet Resort
HELENA
01.2023 - 01.2024
  • Maintained cleanliness and hygiene in the daycare area, including feeding stations and play zones.
  • Assisted in administering medications and following care instructions for individual dogs.
  • Supervise the Pet Care Specialist to ensure the safety and well-being of all animals.

Lead Teacher

Nature Story Montessori
HELENA
04.2021 - 09.2022
  • Mentored and guided junior teachers in classroom management techniques.
  • Collaborated with parents to discuss student progress and concerns.
  • Established a nurturing environment that encouraged curiosity and exploration.

Assistant Lead Teacher

Nature Story Montessori
HELENA
08.2020 - 04.2021
  • Assisted lead teacher in developing lesson plans and curriculum materials.
  • Supervised classroom environments to ensure safety and positive interactions.
  • Organized educational resources and materials for daily lessons.

Education

Bachelor of Arts - Technical Theatre

Carroll College
Helena, MT
05-2024

Bachelor of Arts - Anthrozoology

Carroll College
Helena, MT
05-2024

Skills

  • Team leadership
  • Workflow optimization
  • Inventory management
  • Scheduling coordination
  • Conflict resolution

Timeline

Operations Lead - Animal Care

Petco
06.2025 - Current

Operations & Training Manager

Bijou's Pet Resort
01.2024 - 06.2025

Lead Pet Care Professional

Bijou's Pet Resort
01.2023 - 01.2024

Resident Assistant

Carroll College
08.2022 - 05.2024

Lead Teacher

Nature Story Montessori
04.2021 - 09.2022

Assistant Lead Teacher

Nature Story Montessori
08.2020 - 04.2021

Bachelor of Arts - Technical Theatre

Carroll College

Bachelor of Arts - Anthrozoology

Carroll College

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