Olivia Bennett
San Luis Obispo,CA
Summary
Hardworking and dedicated team leader with a passion for delivering a high-quality experience to guests and customers, eager to secure entry-level veterinary practice experience. Dedicated customer service professional with knowledge of retail industry, and reliable multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Operations Manager, Animal Care
Petco Animal Supplies Stores Inc.
05.2021 - Current
- Upheld strict company-set protocols to ensure all animals receive compassionate and quality care during their stay at the store
- Carried out all retail operations including but not limited to; inventory management, sales, resetting planograms, customer engagement, team leadership and execution of company-wide initiatives
- Trained and supervised new employees to use selling strategies and apply best customer service practices
- Exercised leadership capabilities by successfully motivating others, organizing schedules, reviewing employee performances, and listening to employee feedback
Youth Development Specialist
Boys & Girls Club Of South San Luis Obispo County
08.2018 - 05.2021
- Supported the emotional well-being of students by providing guidance and encouragement during after-school activities
- Provided community outreach by planning extracurricular events, fundraisers, and activities for various schools in the local school district
- Worked as communications liaison with parents and teachers, by providing regular updates on the children’ s progress and behavior during care sessions
- Provided first aid and emergency response as required, prioritizing student health and safety at all times
Store Associate
In N Out
05.2016 - 09.2016
- Enhanced customer satisfaction by providing quick and friendly service in a fast-paced environment
- Provided support to crew members, facilitating quick food preparation and delivery
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment
Education
No Degree - Biology
Cuesta College
San Luis Obispo, CANo Degree - Veterinary Technology
Penn Foster Career School (Online)
Scranton, PA06.2026
Skills
- Team Leadership
- Staff Development
- Positive Customer Engagement
- Analytical and Critical Thinking
- Animal Care & Nutrition
- Habitat Maintenance
- Microsoft Office
Timeline
Operations Manager, Animal Care
Petco Animal Supplies Stores Inc.
05.2021 - Current
Youth Development Specialist
Boys & Girls Club Of South San Luis Obispo County
08.2018 - 05.2021
Store Associate
In N Out
05.2016 - 09.2016
No Degree - Biology
Cuesta College
No Degree - Veterinary Technology
Penn Foster Career School (Online)
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