Kelli Ann Woods
Summary
Pharmacy professional with thorough understanding of pharmacy operations and customer service excellence. Proven ability to manage inventory and support pharmacists, contributing to efficient workflow. Strong focus on team collaboration and adaptability, ensuring smooth operations and high-quality service.
Overview
26
26
years of professional experience
Work History
Pharmacy Clerk
Hy-Vee Pharmacy
New Hope
01.2026 - Current
- Processed prescriptions efficiently, ensuring accuracy in medication dispensing.
- Assisted customers with inquiries, providing information on medications and services.
- Managed inventory levels, restocking shelves to maintain optimal product availability.
- Operated pharmacy software for prescription management and customer records.
- Ensured compliance with safety regulations and pharmacy policies during operations.
- Contributed to a positive team environment through effective communication and cooperation.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Verified patient information to correctly dispense medications.
Pre Press Specialist
Star Tribune Newspaper
Minneapolis
12.2000 - 12.2026
- Operated prepress equipment to prepare digital files for print production.
- Reviewed and corrected proofs to ensure print quality and accuracy.
- Collaborated with design teams to optimize file formats and specifications.
- Trained junior staff on prepress workflows and software usage.
- Streamlined prepress processes, reducing turnaround times for projects.
- Led initiatives to upgrade software systems, improving operational efficiency.
- Imported electronic or print files using Adobe Acrobat and made color, digital image and text corrections.
- Entered, positioned and altered text size with InDesign.
- Performed close alignment or registration of double and single flats to sensitized plates to produce composite images.
- Established strong relationships with vendors and suppliers, negotiating favorable pricing on consumables such as ink and paper stock.
- Supported design team in troubleshooting complex file issues, ensuring seamless integration into the prepress process.
- Assisted in the training of new hires, fostering a cohesive team environment focused on quality results.
Care Giver and House Cleaner
Andrea Thorstad
Golden Valley
01.2004 - 01.2020
- Managed comprehensive cleaning tasks, ensuring high standards of cleanliness and organization.
- Developed efficient cleaning schedules to optimize time management and service delivery.
- Utilized eco-friendly cleaning products, promoting sustainable practices within the household.
- Coordinated with clients to tailor cleaning services to specific needs and preferences.
- Conducted inventory management for cleaning supplies, ensuring availability and cost-effectiveness.
- Disinfected and mopped bathroom to keep home sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpet in home.
- Hand-dusted and wiped down home furniture, fixtures, and window sills to keep areas clean and comfortable.
- Implemented quality control measures to maintain consistency in service excellence.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted with medication management and adherence to prescribed health plans.
- Monitored clients' health status, reporting changes to medical professionals promptly.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Certification of Pharmacy Technician - Pharmacy Technician
Minnesota State College Southeast
Red Wing, MN07-2026
Bachelor of Science - Information Technology
Capella University
Minneapolis, MN05-2023
Bachelor of Science - Graphic Design
Minneapolis College of Art And Design
Minneapolis, MN05-1991
Skills
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
- Receiving incoming supplies
- Insurance verification
- Cash handling accuracy
- Processing payments
- Supporting pharmacy operations
- Preparing bulk medications
- FDA and HIPAA compliance
- Patient safety
Timeline
Pharmacy Clerk
Hy-Vee Pharmacy
01.2026 - Current
Care Giver and House Cleaner
Andrea Thorstad
01.2004 - 01.2020
Pre Press Specialist
Star Tribune Newspaper
12.2000 - 12.2026
Certification of Pharmacy Technician - Pharmacy Technician
Minnesota State College Southeast
Bachelor of Science - Information Technology
Capella University
Bachelor of Science - Graphic Design
Minneapolis College of Art And Design