Kellie Barton
Summary
Detail-oriented Account Clerk with 5+ years of experience in healthcare billing, customer service, and financial transactions. Proven ability to resolve account issues, communicate complex information clearly, and maintain accuracy in fast-paced environments. Strong computer proficiency with EHR systems and Microsoft Office. Seeking a remote position where I can contribute administrative, billing, or customer support expertise while delivering excellent service.
Overview
12
12
years of professional experience
2016
2016
years of post-secondary education
Work History
Patient Account Representative
Collom & Carney Clinic
Texarkana
07.2020 - Current
- Manage patient accounts, resolve billing discrepancies, and explain repayment options to patients.
- Negotiate payment arrangements and assist with overdue balance recovery.
- Process payments accurately while maintaining compliance with company policies.
- Update insurance information and patient documentation in electronic systems.
- Respond to high volumes of incoming calls regarding billing questions and account concerns.
- Generate billing statements and ensure account accuracy.
- Demonstrate strong computer proficiency and attention to detail in daily operations.
Cash Office Clerk
Super 1 Foods
Texarkana
08.2019 - 07.2020
- Balanced daily store financial transactions and prepared deposits with accuracy.
- Tracked overages/shortages and maintained financial documentation.
- Handled cash, checks, and money orders while following strict procedures.
- Assisted customers with questions and provided professional service.
- Supported payroll scheduling processes and financial reporting tasks.
Team Lead
Chick fil a
Magnolia
07.2014 - 03.2017
- Supervised front-of-house operations and ensured service efficiency.
- Led teams, resolved customer concerns, and maintained high satisfaction standards.
- Managed cash handling and transaction reconciliation.
- Trained staff and implemented workflow improvements to meet performance goals.
- Built strong communication and leadership skills in a fast-paced environment.
Education
Nevada School District
Rosston, ARSome College (No Degree) -
Southern Arkansas University
Magnolia, AR 08.2014 - 03.2016
Skills
- Medical Billing & Patient Accounts
- Customer Service & Client Support
- Payment Processing & Collections
- Insurance Verification & Updates
- Microsoft Office (Word, Excel, Outlook)
- EHR / Medical Systems
- Account Reconciliation
- Negotiation & Problem Resolution
- Data Entry & Documentation
- Phone & Email Communication
- Time Management & Organization
Additional Information
- Experienced working with confidential financial and medical information
- Strong multitasking and independent work ability (important for remote roles)
- Reliable, organized, and customer-focused
Timeline
Patient Account Representative
Collom & Carney Clinic
07.2020 - Current
Cash Office Clerk
Super 1 Foods
08.2019 - 07.2020
Some College (No Degree) -
Southern Arkansas University
08.2014 - 03.2016
Team Lead
Chick fil a
07.2014 - 03.2017
Nevada School District