Kellie Dandy
Bakersfield,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Server
New Vintage Grill
02.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
BJ's Restaurant & Brewhouse
03.2019 - 02.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Sandrini's Italian & Basque Restaurant & Bar
10.2016 - 03.2019
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Shift Manager/Key Holder
Flame Burger
06.2016 - 10.2016
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Opened and closed store 3-4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Processed cash, credit, debit, and check payments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Shift Supervisor
Johnny Garlic's
01.2015 - 06.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
Education
Associate of Applied Science - Nursing
Porterville College
Porterville, CAAssociate of Science - Nursing
Taft College
Taft, CA05.2018
Skills
- Waiting Tables
- Patron Experiences
- Billing and Payment Processing
- Food Safety Oversight
- Pos Operation
- Food Preparation and Safety
- Customer Service and Rapport
- Sales Expertise
Timeline
Server
New Vintage Grill
02.2021 - 08.2022
Server
BJ's Restaurant & Brewhouse
03.2019 - 02.2021
Server
Sandrini's Italian & Basque Restaurant & Bar
10.2016 - 03.2019
Shift Manager/Key Holder
Flame Burger
06.2016 - 10.2016
Shift Supervisor
Johnny Garlic's
01.2015 - 06.2016
Associate of Applied Science - Nursing
Porterville College
Associate of Science - Nursing
Taft College
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