Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellsey Nelson

Livingston,TN

Summary

Dedicated, dependable, hardworking, and driven by achievement while consistently going above and beyond to help the team or business persevere. Exceptional organizational and detail oriented skills allow for effectively accurate data entry and reporting while managing multiple priorities with a positive attitude.

Overview

4
4
years of professional experience

Work History

Customer Accounts Support

Averitt Express
08.2020 - Current
  • Manage incoming calls and emails, ensuring timely responses and accurate information to customers and associates.
  • Monitor reports for multiple accounts, entering data within reports to insure the customer has up to the date information.
  • Review customer's freight bills to ensure all charges are necessary and any unnecessary charges are removed.
  • Engage with customers to deliver solutions to any problems that may occur within their account and work to provide solutions that help prevent these problems from happening in the future.
  • Coordinate with different departments within our system and partner carriers to guarantee on-time service for our customers.


Education

Associate of Science - Business Administration

Volunteer State Community College
Livingston, TN
05.2020

High School Diploma -

Livingston Academy
Livingston, TN
05.2017

Skills

  • Account Monitoring
  • Customer Service
  • Problem-Solving
  • Data Entry
  • Communication
  • Reporting

Timeline

Customer Accounts Support

Averitt Express
08.2020 - Current

Associate of Science - Business Administration

Volunteer State Community College

High School Diploma -

Livingston Academy

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Kellsey Nelson